Introduction
At artisticlyaromai, we are committed to protecting your privacy in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or interact with our services related to art and creative expression.
Data Controller
For the purposes of UK GDPR, the data controller is artisticlyaromai, located at 40, 41 Pall Mall, London SW1Y 5JG, United Kingdom. If you have any questions about this policy or our data practices, please contact us using the details provided below.
Information We Collect
We collect information that you provide directly to us, such as when you contact us through our contact form, including your name, email address, and message content. We also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and usage patterns through cookies and similar technologies.
Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal bases: (a) your consent when you provide it; (b) our legitimate interests in operating and improving our website and services; (c) to fulfil contractual obligations; and (d) to comply with legal obligations.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide customer support, improve our website and services, communicate with you about our artistic products and offerings, comply with legal obligations, and for analytics purposes to understand how visitors use our website.
Data Sharing
We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our website, subject to appropriate safeguards and confidentiality obligations. We may also disclose information if required by law or to protect our rights.
Data Protection and Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.
Your Rights Under UK GDPR
You have several rights under UK GDPR, including: (a) the right to access your personal data; (b) the right to rectify inaccurate data; (c) the right to erasure ('right to be forgotten'); (d) the right to restrict processing; (e) the right to data portability; (f) the right to object to processing; and (g) rights related to automated decision-making. To exercise these rights, please contact us using the information provided on our contact page. We will respond within one month.
International Transfers
If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses approved by the Information Commissioner's Office (ICO).
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Cookies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date. We encourage you to review this policy periodically.
Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at reachus@artisticlyaromai.world, call us on +44 20 7930 9293, or write to us at 40, 41 Pall Mall, London SW1Y 5JG, United Kingdom. You may also visit our contact page.